SuccessR Knowledge Center:
The training courses at SuccessR enable organizations to enhance their capabilities by developing and training rural youth, making them industry-ready through our Skill Enhancement Initiatives, which create a ready-to-deploy talent pool.
RETAIL SECTOR
( Retail Trainee Associate | Retail Sales Associate | Trainee Associate )
Sector Overview – Retail
The retail sector is experiencing unprecedented growth, and SuccessR’s retail initiatives align with this expanding industry. The retail sector has emerged as a significant contributor to employment, offering a wide range of opportunities for skilled professionals.
The main sub-sectors of the retail industry are:
1. **Retail Operations**: Involves selling, managing goods flow, store maintenance, customer service, and transaction processing.
2. **FMCG**: Focuses on the production, distribution, and marketing of various consumer products.
3. **Retail Business**: Encompasses activities that lead to profitable operations either through self-employment or by working with employers.
4. **E-commerce**: Deals with B2B and B2C sales of products and services, including website subscriptions and advertising.
#### Projected Manpower Requirement:
The retail sector is projected to have a significant need for skilled manpower in the coming years, with increasing demand for talent across various job roles.
Sector Overview
SuccessR is a transformational human capital organization offering customized people and process solutions in the areas of skill development, staffing, and business outsourcing. Our approach focuses on creating employable, efficient, and effective individuals ready for the industry.
With state-of-the-art infrastructure, high-quality training content, and certified faculty, we aim to build a comprehensive training ecosystem aligned with industry standards. We offer real-time feedback from industry partners to ensure our training remains relevant. Our key focus areas include technical competency, communication skills, computer proficiency, and professionalism.
Training Offered
Currently, SuccessR offers three job roles in the retail sector across its skill centers, designed to meet industry demands and maximize employment opportunities:
1. **Retail Trainee Associate (RAS/Q0103)**:
- Job Description: Assist customers by displaying merchandise and understanding their needs.
- Key Focus Areas: Stock display, visual merchandising, customer advice, health and safety, communication, and computer skills.
2. **Retail Sales Associate (RAS/Q0104)**:
- Job Description: Provide specialized service and product demonstrations to customers to maximize business.
- Key Focus Areas: Sales processes, customer support, service improvements, and technical and communication skills.
3. **Distributor Salesman (RAS/Q0604)**:
- Job Description: Engage with traders/retailers to facilitate sales, identify new outlets, and resolve trade issues.
- Key Focus Areas: Product knowledge, sales targets, credit management, and relationship building.
Each course has a duration of 280 hours and is available to individuals aged 18 or older with a minimum of a 10th standard education.
Employment Opportunities
SuccessR is committed to providing suitable employment opportunities to all trainees. Our unique synergy between skill development projects, staffing services, and business outsourcing enables us to offer captive placements across multiple job roles. Additionally, we have strategic alliances with industry partners across various sectors to ensure a steady flow of job opportunities.
Click the link below to explore retail sector-related job opportunities!
CAPITAL GOODS SECTOR
(Fitter – Mechanical Assembly | Fitter – Fabrication)
Sector Overview – Capital Goods
About the Sector:
Manufacturing is a key contributor to economic development, creating jobs and increasing self-reliance. The National Manufacturing Policy envisions manufacturing contributing 25% to GDP and creating 100 million jobs.
Capital goods consist of plant machinery, equipment, and accessories required, either directly or indirectly, for the manufacture or production of goods or for rendering services. This includes items needed for replacement, modernization, technological upgrades, and the expansion of manufacturing facilities.
The main sub-sectors identified within the capital goods sector are:
| S. No | Sub Sectors | Brief Description |
|-------|-------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| 1 | Machine Tools | Comprises machines related to metal cutting and forming. |
| 2 | Power & Electrical Equipment | Includes machines related to power generation, transmission, and distribution. |
| 3 | Process Plant Machinery | Involves machines like pressure vessels, evaporators, stirrers, and heat exchangers used in various industries such as energy, metallurgy, and oil and gas. |
| 4 | Textile Machinery | Covers machines used in various stages of textile fabrication, including spinning, weaving, processing, and testing. |
| 5 | Plastic, Paper & Rubber Machinery | Involves machinery used in different fabrication steps for paper, plastic, and rubber manufacturing. |
| 6 | Light Engineering Goods | Includes machines related to roller bearings, process control, instruments, castings, steel forgings, and pipes, used in industries like oil and gas and power. |
The capital goods sector is critical for boosting manufacturing activity by providing essential machinery and equipment. It directly employs approximately 1.4 million people and indirectly supports around 7 million jobs, impacting users of capital goods at a ratio estimated to be 50 times the direct employment.
The growth and development of capital goods are essential for SuccessR to achieve its vision of increasing the share of manufacturing to 25% of Gross Value Added. This will help generate additional jobs, improve the trade balance, and enhance domestic self-reliance.
Projected Manpower Requirement:
A study on human resource and skills requirements in the capital goods sector projects the manpower requirement to be approximately:
| Sector | Projected Manpower Requirement - 2017 | Projected Manpower Requirement - 2022 | Skilled Manpower Required in Next 5 Years |
|----------------|---------------------------------------|---------------------------------------|------------------------------------------|
| Capital Goods | 2,085,400 | 3,940,800 | 1,855,400 |
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Our Purpose and Mandate
SuccessR is a transformational human capital organization offering customized people and process solutions in the domain of skill development, staffing, and business outsourcing, with the goal of making people employable, efficient, and effective. We firmly believe in the ideology of “Carving careers, beyond a job.”
With top-notch infrastructure, practical and high-quality training content, and certified faculty, we strive to build a comprehensive and robust training ecosystem in line with the skills and competency standards set by relevant industry councils. We maintain a structured, real-time feedback mechanism with our industry partners to continuously update our skilling methods, ensuring our training remains relevant and engaging. Our key focus areas include:
- Technical competency
- Communication skills
- Computer proficiency
- Professionalism among our candidates
---
### Training Offered
Currently, SuccessR offers two job roles in the capital goods sector across our skill centers. These roles have been carefully identified and selected based on industry requirements to maximize employment opportunities. The job roles are:
Fitter – Mechanical Assembly (CSC/Q0304)
Fitter – Fabrication (CSC/Q0303)
Fitter – Mechanical Assembly (CSC/Q0304)
Job Description: Perform basic machining, fitting, and assembly activities to produce machinery according to given specifications.
Key Focus Areas: The targeted and desired training outcomes post-completion are:
- Technical competency
- Preparation for general machining, fitting, or assembling operations.
- Marking of components.
- Performing general fitting operations by cutting and shaping materials to required specifications.
- Executing assembly operations, including fastening components and dismantling mechanical assemblies without damage.
- Measuring and checking components.
- Working safely following health and safety standards.
- Communication skills
- Interview preparation.
- Active listening practices.
- Techniques for effective team and meeting communications.
- Understanding common reasons for interpersonal conflict.
- Emotional intelligence for dealing with difficult situations.
- Computer proficiency
- Ability to use computer systems and programs.
- Familiarity with MS Office applications (Basic Excel, Word, PowerPoint).
- Performing daily word processing tasks.
- Working with data in Excel worksheets.
- Creating and running simple presentations in PowerPoint.
- Professionalism among candidates
- Effective teamwork.
- Adherence to workplace dos and don’ts.
- Disciplined behaviors (grooming, punctuality, ethical conduct).
Who Can Attend: Any person aged 18 or older with a minimum education of 10th standard can attend the program.
Total Course Duration: 500 hours.
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Fitter – Fabrication (CSC/Q0303)
Job Description: Performs fitting operations on metal components using hand tools and manually operated machines, modifying the shape of components and generating components from raw material. Performs basic gas cutting and welding as per given instructions.
Key Focus Areas: The targeted and desired training outcomes post-completion are:
- Technical competency
- Preparation for performing fitter operations.
- Reading and establishing the requirements of raw material, limits and tolerances, dimensions, and finish requirements.
- Performing oxy-fuel gas cutting/welding and electric arc welding operations.
- Using and extracting information from engineering drawings.
- Measuring critical parameters of machined components.
- Working safely following health and safety standards.
- Communication skills
- Interview preparation.
- Active listening practices.
- Techniques for effective team and meeting communications.
- Understanding common reasons for interpersonal conflict.
- Emotional intelligence for dealing with difficult situations.
- Computer proficiency
- Ability to use computer systems and programs.
- Familiarity with MS Office applications (Basic Excel, Word, PowerPoint).
- Performing daily word processing tasks.
- Working with data in Excel worksheets.
- Creating and running simple presentations in PowerPoint.
- Professionalism among candidates
- Effective teamwork.
- Adherence to workplace dos and don’ts.
- Disciplined behaviors (grooming, punctuality, ethical conduct).
Who Can Attend: Any person aged 18 or older with a minimum education of 10th standard can attend the program.
Total Course Duration: 500 hours.
---
Employment Opportunities
SuccessR is committed to providing suitable employment opportunities for all our trainees and associates. Our unique value proposition lies in the in-house synergy between our skill development projects, staffing vertical, and RBPO, which positions us favorably in the market to offer captive placements across multiple job roles. Additionally, we have strategic alliances with many industry partners to ensure a steady and sustainable flow of job opportunities.
Click the link below to view capital goods sector-related job opportunities!
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CONSTRUCTION SECTOR
(Assistant Electrician)
Sector Overview – Construction
About the Sector:
Construction activities create physical assets across various sectors of the economy. The construction sector has two key segments:
(a) Buildings, which can be residential, commercial, institutional, or industrial.
(b) Infrastructure, which includes roads, railways, dams, canals, airports, power systems, telecommunications, urban infrastructure like water supply, sewerage, and drainage, and rural infrastructure. Once created, these assets also require maintenance.
Many upstream industries depend heavily on the construction sector. It is estimated that around 40–45% of steel, 85% of paint, 65–70% of glass, and substantial portions of output from automotive, mining, and excavation equipment industries are used by the construction industry.
Sub-Sectors:
1. Real Estate (Residential, Commercial & Institutional)
2. Infrastructure (Roads, Railways, Bridges, Runways & Industrial Units)
3. Power Generation (Hydro, Thermal & Nuclear)
##### Projected Manpower Requirement:
According to the National Skill Development report, the skilled construction workforce needed in the next five years is:
| Sector | Projected Manpower Requirement - 2017 | Projected Manpower Requirement - 2022 | Skilled Manpower Needed (Next 5 Years) |
|--------------|---------------------------------------|---------------------------------------|---------------------------------------|
| Construction | 33,00,000 | 73,00,000 | 40,00,000 |
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Our Purpose and Mandate
SuccessR is a transformational human capital organization providing customized people and process solutions in the domains of skill development, staffing, and business outsourcing, aimed at making people employable, efficient, and effective. We are driven by the ideology of "Carving careers, beyond a job."
With best-in-class infrastructure, practical, high-quality training content, and certified faculty, we strive to build a comprehensive and robust training ecosystem that aligns with the competency standards and qualifications laid down by the Capital Goods Sector Skill Council. This approach facilitates experiential learning among trainees. We maintain a structured, real-time feedback mechanism with our industry partners to continuously update our skilling methods, ensuring the training remains relevant and engaging.
Our key focus areas include:
- Technical competency
- Communication skills
- Computer proficiency
- Professionalism among our candidates
---
### Training Offered
Currently, SuccessR offers one job role under the CSDCI sector across our skill centers. This job role has been carefully researched and selected based on industry requirements to maximize employment opportunities. The job role is:
Assistant Electrician (CON/Q0602)
Job Description: This role involves laying cables/wires from power sources to desired equipment and the installation and maintenance of common electrical equipment and machinery at construction sites.
Key Focus Areas: Upon completing the training, the targeted and desired outcomes are:
- Technical competency
- Use hand and power tools relevant to construction electrical works
- Install temporary lighting arrangements at construction sites
- Install LV electrical wiring in permanent structures
- Assemble, install, and maintain temporary LV electrical panels (distribution boards) at construction sites
- Work safely by adhering to health and safety standards
- Communication skills
- Prepare for interviews
- Practice active listening
- Facilitate effective team and meeting communications
- Understand common reasons for interpersonal conflict
- Apply emotional intelligence to handle difficult situations
- Computer proficiency
- Use computer systems and programs
- Gain familiarity with MS Office applications (Excel, Word, PowerPoint)
- Perform daily word processing tasks
- Handle data in Excel worksheets
- Create simple PowerPoint presentations and print them
- Professionalism
- Work effectively with others
- Follow workplace dos and don’ts
- Display disciplined behaviors (grooming, punctuality, ethical conduct)
Who Can Attend: Any person aged 18 years or older with a minimum education of 10th standard can attend the program.
Total Course Duration: 400 hours.
---
Employment Opportunities
SuccessR is committed to providing suitable employment opportunities to all our trainees and associates. Our unique value proposition is the synergy between our skill development projects, staffing vertical, and RBPO, placing us in an enviable position to offer captive placements across multiple job roles. Additionally, we have strategic partnerships with various industry leaders to ensure a steady and sustainable flow of job opportunities.
Click the link below to view construction sector-related job opportunities!
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ELECTRONICS SECTOR
(Field Technician: Other Home Appliances | Field Technician Networking and Storage | DTH Set-top Box Installer and Service Technician)
Sector Overview – Electronics
Sector Overview
Our Purpose and Mandate
Training Offered
Employment Opportunities
About the Sector:
The electronics industry is among the largest and fastest-growing manufacturing industries in the world. SuccessR is dedicated to facilitating growth in the electronics market, aligning with global trends that anticipate significant expansion in this sector.
With strong initiatives in place, the goal is to increase the contribution of manufacturing to economic development and job creation. SuccessR's efforts aim to drive this transformation by boosting the share of the electronics manufacturing sector in the overall economy and fostering a competitive environment for businesses.
Major global giants such as GE, Siemens, HTC, Toshiba, and Boeing have either established or are in the process of setting up operations in regions supported by SuccessR, drawn by increasing market potential and consumer purchasing power.
Electronics Industry Revenues by Segment (2014-15)
| Segment | $Billion | Percent |
|-------------------------------------|----------|---------|
| Consumer electronics | 9.1 | 28 |
| Electronic components | 5.1 | 16 |
| Industrial Electronics | 5.6 | 17 |
| Computer Hardware | 1.7 | 5 |
| Communication & Broadcast Equipment | 9.5 | 29 |
| Strategic Electronics | 1.7 | 5 |
| Total | 32.7 | 100 |
Projected Manpower Requirement Scope:
According to studies conducted on human resource and skills requirements, the demand for manpower across the electronics sector is projected to grow significantly. SuccessR’s initiatives will help address the growing need for skilled professionals in the industry.
| Sector | Projected Manpower Requirement - 2008 | Projected Manpower Requirement - 2022 | Skilled Manpower Required in the Next 5 Years |
|--------|---------------------------------------|--------------------------------------|---------------------------------------------|
| ESSCI | 900,000 | 4,000,000 | 3,100,000 |
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HOSPITALITY SECTOR
(House Keeping Attendant – Manual Cleaning)
Sector Overview – Tourism & Hospitality
About the Sector:
The economy supported by SuccessR is opening up opportunities for the tourism and hospitality industry as it continues to integrate with the global economy. Beyond the regular jobs of a travel agent, tour guide, air hostess, chef, waiter, and managers, this sector offers various other roles for those keen on pursuing a career. The hospitality industry is labor-intensive, and SuccessR has a large pool of individuals that serves as a catalyst for the development and prosperity of the industry.
Tourism & Hospitality is broadly classified into two segments:
- Tourism: Includes medical and healthcare tourism, adventure tourism, heritage tourism, ecotourism, rural tourism, wildlife tourism, and pilgrimage tourism.
- Hotels: These include business hotels, suite hotels, resort hotels, airport hotels, extended stay hotels, apartment hotels, resort hotels, timeshare hotels, casino hotels, convention centers, and conference centers.
The main sub-sectors identified within the tourism & hospitality sector are:
| S. No | Sub Sectors | Brief Description |
|-------|------------------|------------------|
| 1 | Hotel | Front office management, food production/kitchen, and housekeeping. |
| 2 | Restaurants | Material management, food production/kitchen, quality control, and customer service. |
| 3 | Facility Management | Procurement, facility operations, property management, catering services, and business support. |
| 4 | Tour & Travel | Procurement, tariff management, transportation, travel agency operations, and tourism services. |
| 5 | Cruise Liners | Management, food & beverage production/service, housekeeping, boat movement/maintenance, and jetty management. |
Projected Employment:
The overall employment in the tourism industry (hotels, restaurants, and tour operators) by 2022 is projected to reach about 7.2 million persons. The projected manpower requirement, based on a study by the Ministry of Tourism and IMaCS Analysis, is as follows:
| Sector | Projected Manpower Requirement - 2017 | Projected Manpower Requirement - 2022 | Skilled Manpower Needed (Next 5 Years) |
|-------------------|---------------------------------------|---------------------------------------|---------------------------------------|
| Tourism & Hospitality | 1,869,000 | 4,065,000 | 2,196,000 |
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Our Purpose and Mandate
SuccessR is a transformational human capital organization offering customized people and process solutions in the domains of skill development, staffing, and business outsourcing. Our mission is to make people employable, efficient, and effective. We believe in the ideology of "Carving careers, beyond a job."
With top-class infrastructure, high-quality training content, and certified faculty, we aim to build a comprehensive and robust training ecosystem aligned with the standards laid down by the Electronics Sector Skill Council. Through real-time feedback mechanisms with industry partners, we continually update our skilling approach to ensure relevance and engagement. Our key focus areas include:
- Technical competency
- Communication skills
- Computer proficiency
- Professionalism
---
Training Offered
Currently, SuccessR offers the following job roles under the Electronics Sector Skill Council, designed to meet industry needs and maximize employment opportunities:
House Keeping Attendant – Manual Cleaning (THC/Q0203)
Job Description:
The role involves maintaining clean and orderly conditions in buildings, including systematic cleaning of floors, glass surfaces, offices, restrooms, auditoriums, lifts, utility rooms, canteens, pantries, and common areas (inside and outside). This includes sweeping, mopping, scrubbing, wiping, and garbage removal.
Key Focus Areas:
- Technical competency: Understanding OH&S procedures, housekeeping standards, equipment maintenance, and risk management.
- Communication skills: Active listening, interview preparation, and team communication techniques.
- Computer proficiency: Basic use of MS Office, word processing, and simple presentation creation.
- Professionalism: Workplace ethics, grooming, punctuality, and disciplined behavior.
Eligibility: Any person aged 18 years or older with a minimum education of 5th standard can attend the program.
Total Course Duration: 250 hours.
---
Employment Opportunities
SuccessR is committed to providing suitable employment opportunities to all trainees. Our unique value proposition lies in our synergy between skill development projects, staffing verticals, and RBPO, offering captive placements across various job roles. Additionally, we have strategic partnerships with numerous industry players to ensure a steady flow of job opportunities.
Click the link below to view hospitality sector-related job opportunities!
IT / ITES SECTOR
(Domestic Data Entry Operator | Domestic Biometric Data Operator | CRM Domestic-Voice)
Sector Overview – IT/ITES
Sector Overview
About the Sector:
The IT-ITeS industry is growing rapidly, and its workforce requirements are evolving just as quickly. Today, it demands a highly skilled and empowered workforce to maintain the upward trajectory of its growth. It requires specialized talent to address the ever-changing needs of the industry and to ensure that SuccessR continues to be a destination of choice for a skilled talent pool.
The global sourcing market continues to grow at a faster pace compared to the IT-BPM industry. The global IT & ITeS market (excluding hardware) reached US$ 1.2 trillion in 2016-17, while the global sourcing market increased by 1.7 times to reach US$ 173-178 billion. SuccessR continues to lead as a prominent sourcing destination, with a strong share in the global market. IT & ITeS companies supported by SuccessR have set up global delivery centres across multiple cities worldwide.
The industry has been a key driver of economic transformation and has significantly influenced the global perception of regions where SuccessR operates. SuccessR's competitive advantage in IT services, where costs are substantially lower than many global competitors, remains a core strength in the global sourcing market. Additionally, SuccessR is becoming increasingly recognized for its intellectual capital, as several global IT firms establish innovation centres within the ecosystem.
The IT industry has also created significant demand in the education sector, particularly for engineering and computer science. The IT and ITeS industry is divided into four major segments – IT services, Business Process Management (BPM), software products and engineering services, and hardware.
The main sub-sectors identified within the IT/ITES sector include:
| S. No | Sub Sectors | Brief Description |
|-------|------------------------------|------------------|
| 1 | IT Service | Includes a range of services such as consulting, systems integration, IT outsourcing/managed services, hosting services, training, and support/maintenance. |
| 2 | Business Process Management | Manages selected processes with defined performance metrics. It marks the shift from high-cost to low-cost destinations enabled by information and communication technologies. |
| 3 | Software Products | Refers to commercial programs or code sets available through sale, lease, or as a service. |
| 4 | Engineering Research & Development | Involves the creation and optimization of products and services, including design, infrastructure, and manufacturing processes. |
In alignment with the National Skills Mission, SuccessR aims to skill 500 million professionals by 2022, enabling them to be employable. The IT–BPM industry currently employs millions of people, and according to the NASSCOM Perspective 2020 report, it has the potential to contribute up to 30 million employment opportunities (both direct and indirect) by 2020.
Projected Manpower Requirement Scope:
According to a study on Human Resource and Skills Requirements by Nasscom, supported by NSDC, the projected manpower requirement in the IT/ITES sector is as follows:
| Sector | Projected Manpower Requirement - 2017 | Projected Manpower Requirement - 2022 | Skilled Manpower Required in Next 5 Years |
|--------|--------------------------------------|--------------------------------------|------------------------------------------|
| IT/ITES | 3,900,000 | 7,500,000 | 3,600,000 |
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Our Purpose and Mandate
SuccessR is a transformational human capital organization offering customized solutions in the domains of skill development, staffing, and business outsourcing, aimed at making people employable, efficient, and effective. We believe in "Carving careers, beyond a job."
With state-of-the-art infrastructure, practical and high-quality training content, and certified faculty, our goal is to build a robust training ecosystem aligned with the competency standards and qualifications set by the Electronics Sector Skill Council of India. We employ experiential learning methods and continuously update our training based on real-time feedback from industry partners, ensuring its relevance and engagement.
Our training focuses on enhancing:
- Computer Proficiency
- Technical Competency
- Communication Skills
- Professionalism
Training Offered
Currently, SuccessR offers three job roles in the IT-ITeS sector through our skill centres. These roles are designed to meet industry requirements and maximize employment opportunities:
1. Domestic Data Entry Operator (SSC/Q2212)
2. Domestic Biometric Data Operator (SSC/Q2213)
3. CRM Domestic-Voice (SSC/Q2210)
Domestic Data Entry Operator (SSC/Q2212)
Job Description: Responsible for electronic data entry between the client and office sites. Tasks vary depending on the organization’s structure.
Key Focus Areas:
- Technical Competency: Data entry services, meeting work requirements, maintaining a secure environment.
- Communication Skills: Preparing for interviews, active listening, team communication, conflict resolution.
- Computer Proficiency: MS Office (Excel, Word, PowerPoint), word processing, Excel tasks, simple presentations.
- Professionalism: Working with others, workplace ethics, discipline (grooming, punctuality, ethical conduct).
Who Can Attend: Any individual 18 years or older with a minimum education of 10th Standard.
Total Course Duration: 400 Hours
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Domestic Biometric Data Operator (SSC/Q2213)
Job Description: Responsible for electronic entry and processing of biometric data.
Key Focus Areas: Similar to Domestic Data Entry Operator.
Who Can Attend: Any individual 18 years or older with a minimum education of 10th Standard.
Total Course Duration: 400 Hours
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CRM Domestic Voice (SSC/Q2210)
Job Description: Primarily handles inbound and outbound telephone calls with the assistance of a computerized system.
Key Focus Areas: Similar to Domestic Data Entry Operator.
Who Can Attend: Any individual 18 years or older with a minimum education of 10th Standard.
Total Course Duration: 400 Hours
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Employment Opportunities
SuccessR is committed to providing suitable employment opportunities for all trainees. Our unique synergy between skill development projects, staffing, and business outsourcing (RBPO) allows for captive placements across multiple job roles. Additionally, we maintain strategic alliances with industry partners to ensure a steady flow of job opportunities.
Click the link below to view IT/ITES sector-related job opportunities!
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LOGISTICS SECTOR
(Inventory Clerk)
Sector Overview – Logistics
About the Sector:
Logistics is considered the backbone of the economy, ensuring the efficient and cost-effective flow of goods essential for other commercial sectors. The logistics industry is rapidly evolving due to the interplay of infrastructure, technology, and new service providers, enabling it to help customers reduce costs and provide effective services.
The logistics industry continues to grow, fueled by the expansion of retail, e-commerce, and manufacturing sectors. It is expected to reach over USD 2 billion by 2019, with the rise of e-commerce logistics and increased domestic consumption driving future growth. The service-oriented logistics industry is poised for significant expansion in the latter half of this decade.
The main sub-sectors identified within the logistics sector are:
| S. No | Sub Sectors | Brief Description |
|-------|----------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| 1 | Warehousing - Storage and Packing | Involves managing inbound materials, inventory keeping, and the distribution and dispatch of outbound materials. Tertiary packaging for transportation is integral. |
| 2 | Land Transportation | Focuses on cargo consolidation, transportation, and coordinating the transport network. The shortage of commercial vehicle drivers, particularly in heavy vehicles, is a key issue. |
| 3 | Carrier and Express Services | Handles time-critical and often high-value consignments; a significant portion involves document handling. This sub-sector has high employability, especially with e-commerce. |
| 4 | Port Terminals, ICDs, and CFS Operations | With the emphasis on port infrastructure under various projects, both the speed and volume of cargo movement are expected to increase, requiring multi-skilled manpower. |
| 5 | Freight Forwarding and Custom Clearance | Logistics professionals need to understand trade agreements and customs regulations. Freight forwarders operate in a dynamic environment influenced by global currency fluctuations. |
| 6 | Air Cargo Operations | Increased regional connectivity is expected to enhance time-sensitive and high-value cargo movement, with courier companies leveraging this for faster deliveries. |
| 7 | Perishable Goods Handling | Agricultural produce and other perishables require controlled environments during storage and transportation, necessitating modernization and training for operators. |
The logistics sector employed about 21.24 million people as of 2017, with 54% in passenger roadways, 35% in road freight, and the remainder in passenger railways, freight forwarding, warehousing, and packaging. According to the National Sample Survey, employee distribution is mainly in major cities like Mumbai, Kolkata, Hyderabad, and Ahmedabad, with emerging clusters in Bangalore, Surat, and Indore.
Infrastructure projects, including dedicated freight and industrial corridors, port terminal expansions, and Greenfield port projects, will create new employment opportunities. Rising income levels and rapid growth in organized retail, e-commerce, and quick-service restaurants will further generate new opportunities for the youth.
##### Projected Manpower Requirement:
It is estimated that the total workforce will increase from 21 million to over 31 million by 2022, generating an additional requirement of over 9 million people across all modes—roads, railways, ports, and aviation.
| Sector | Projected Manpower Requirement - 2017 | Projected Manpower Requirement - 2022 | Skilled Manpower Required (Next 5 Years) |
|-------------------|---------------------------------------|---------------------------------------|------------------------------------------|
| Logistics | 21,000,000 | 31,000,000 | 2,196,000 |
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### Our Purpose and Mandate
SuccessR is a transformational human capital organization that offers customized people and process solutions in the domains of skill development, staffing, and business outsourcing, with the goal of making people employable, efficient, and effective. We firmly believe in the ideology of “Carving careers, beyond a job.”
With top-notch infrastructure, practical and high-quality training content, and certified faculty, we strive to build a comprehensive and robust training ecosystem in line with the skills and competency standards set by relevant industry councils, facilitating experiential learning among our trainees. We maintain a structured, real-time feedback mechanism with our industry partners to continuously update our skilling methods, ensuring our training remains relevant and engaging. Our key focus areas include:
- Technical competency
- Communication skills
- Computer proficiency
- Professionalism among our candidates
---
### Training Offered
Currently, SuccessR offers one job role in the logistics sector across our skill centers. This job role has been carefully identified and selected based on industry requirements to maximize employment opportunities. The job role is:
Inventory Clerk (LSC/Q2108)
Job Description: An Inventory Clerk, also known as an Inventory Executive, is responsible for collecting stored items, performing physical counts of goods, and cross-checking these counts with system records. Responsibilities include locating missing items for reconciliation and preparing detailed reports for management.
Key Focus Areas: The targeted and desired training outcomes post-completion are:
- Technical competency
- Knowledge of warehousing activities
- Familiarity with inventory control and counting
- Understanding material handling and ergonomics
- Workplace skills development
- Awareness of environmental and occupational health and safety
- Communication skills
- Interview preparation
- Active listening practices
- Techniques for effective team and meeting communications
- Understanding common interpersonal conflict causes
- Emotional intelligence for handling difficult situations
- Computer proficiency
- Ability to use computer systems and programs
- Familiarity with MS Office applications (Basic Excel, Word, PowerPoint)
- Daily word processing tasks
- Data management in Excel worksheets
- Creating simple presentations in PowerPoint
- Professionalism among candidates
- Effective teamwork
- Adherence to workplace dos and don’ts
- Disciplined behaviors (grooming, punctuality, ethical conduct)
Who Can Attend: Any person aged 18 or older with a minimum education of 12th standard can attend the program.
Total Course Duration: 240 hours.
---
Employment Opportunities
SuccessR is committed to providing suitable employment opportunities for all our trainees and associates. Our unique value proposition lies in the in-house synergy between our skill development projects, staffing vertical, and RBPO, which positions us favorably in the market to offer captive placements across multiple job roles. Additionally, we have strategic alliances with many industry partners to ensure a steady and sustainable flow of job opportunities.
Click the link below to view logistics sector-related job opportunities!
---
SuccessR Knowledge Center
The training courses at SuccessR enable organizations to enhance their capabilities by developing and training rural youth, making them industry-ready through our Skill Enhancement Initiatives, which create a ready-to-deploy talent pool.
RETAIL SECTOR
( Retail Trainee Associate | Retail Sales Associate | Trainee Associate )
Sector Overview – Retail
The retail sector is experiencing unprecedented growth, and SuccessR’s retail initiatives align with this expanding industry. The retail sector has emerged as a significant contributor to employment, offering a wide range of opportunities for skilled professionals.
The main sub-sectors of the retail industry are:
1. **Retail Operations**: Involves selling, managing goods flow, store maintenance, customer service, and transaction processing.
2. **FMCG**: Focuses on the production, distribution, and marketing of various consumer products.
3. **Retail Business**: Encompasses activities that lead to profitable operations either through self-employment or by working with employers.
4. **E-commerce**: Deals with B2B and B2C sales of products and services, including website subscriptions and advertising.
#### Projected Manpower Requirement:
The retail sector is projected to have a significant need for skilled manpower in the coming years, with increasing demand for talent across various job roles.
Sector Overview
SuccessR is a transformational human capital organization offering customized people and process solutions in the areas of skill development, staffing, and business outsourcing. Our approach focuses on creating employable, efficient, and effective individuals ready for the industry.
With state-of-the-art infrastructure, high-quality training content, and certified faculty, we aim to build a comprehensive training ecosystem aligned with industry standards. We offer real-time feedback from industry partners to ensure our training remains relevant. Our key focus areas include technical competency, communication skills, computer proficiency, and professionalism.
Training Offered
Currently, SuccessR offers three job roles in the retail sector across its skill centers, designed to meet industry demands and maximize employment opportunities:
1. **Retail Trainee Associate (RAS/Q0103)**:
- Job Description: Assist customers by displaying merchandise and understanding their needs.
- Key Focus Areas: Stock display, visual merchandising, customer advice, health and safety, communication, and computer skills.
2. **Retail Sales Associate (RAS/Q0104)**:
- Job Description: Provide specialized service and product demonstrations to customers to maximize business.
- Key Focus Areas: Sales processes, customer support, service improvements, and technical and communication skills.
3. **Distributor Salesman (RAS/Q0604)**:
- Job Description: Engage with traders/retailers to facilitate sales, identify new outlets, and resolve trade issues.
- Key Focus Areas: Product knowledge, sales targets, credit management, and relationship building.
Each course has a duration of 280 hours and is available to individuals aged 18 or older with a minimum of a 10th standard education.
Employment Opportunities
SuccessR is committed to providing suitable employment opportunities to all trainees. Our unique synergy between skill development projects, staffing services, and business outsourcing enables us to offer captive placements across multiple job roles. Additionally, we have strategic alliances with industry partners across various sectors to ensure a steady flow of job opportunities.
Click the link below to explore retail sector-related job opportunities!
TELECOM SECTOR
(House Keeping Attendant – Manual Cleaning)
Sector Overview – Telecom
About the Sector:
The telecom sector supported by SuccessR has emerged as one of the greatest economic success stories, registering a consistent overall growth rate of more than 35% over the past decade in terms of subscribers. SuccessR is part of the second-largest and fastest-growing telecom market, with millions of subscribers and rapidly increasing tele-density. Further, annual mobile handset sales are expected to cross 200 million units, and SuccessR is becoming a hub for telecom infrastructure equipment manufacturing.
With m-governance, m-commerce, m-education, m-health, online shopping, m-gaming, m2m communications, and many such innovations, telecom is set to permeate daily life more deeply. SuccessR’s telecom growth story continues with 3G networks and smartphones, with a strong focus on under-penetrated markets.
The main sub-sectors identified within the telecom sector are:
| S. No | Sub Sectors | Brief Description |
|-------|-------------------------------|------------------|
| 1 | Network Management | Focuses on maintaining fault-free networks at telecom tower sites and managing core nodes. |
| 2 | Service Providers | Deals with sim card distribution, customer queries, and complaints over the phone and in person. |
| 3 | Handset Segment | Focuses on demonstrating handset features to customers and handling customer queries. |
| 4 | Handset (Terminal Applications) | Involves creating customized applications for Android smartphones and tablets. |
| 5 | Passive Infra Segment | Handles installation, configuration, and testing of Wi-Fi equipment and telecom tower maintenance. |
This dynamic sector, supported by SuccessR, employs millions of people directly and indirectly, making it one of the largest employment generators. At the current rate of growth, it has the potential to generate significant job opportunities over the next decade. SuccessR leads skill development initiatives in this sector, aiming to create a workforce pool with the right skills and quality to meet the evolving demands of the telecom industry.
Projected Manpower Requirement:
The study on Human Resource and Skills Requirement in the Telecom Sector projects the following manpower needs:
| Sector | Projected Manpower Requirement (2017) | Projected Manpower Requirement (2022) | Skilled Manpower Needed (Next 5 Years) |
|---------|---------------------------------------|---------------------------------------|---------------------------------------|
| Telecom | 2,900,000 | 8,380,000 | 5,480,000 |
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Our Purpose and Mandate
SuccessR is a transformational human capital organization offering customized people and process solutions in the domains of skill development, staffing, and business outsourcing, making people employable, efficient, and effective. We believe in "Carving careers, beyond a job."
With top-notch infrastructure, practical and high-quality training content, and certified faculty, we aim to build a robust training ecosystem aligned with the standards of the Electronics Sector Skill Council. We continually update our skilling approach based on feedback from industry partners to ensure our training remains relevant and engaging. Our key focus areas include:
- Technical Competency
- Communication Skills
- Computer Proficiency
- Professionalism
Training Offered
SuccessR offers various job roles in the telecom sector, designed to meet industry needs and maximize employment opportunities. Current offerings include:
1. Customer Care Executive – Call Center (TEL/Q0100)
2. In-Store Promoter (TEL/ Q2101)
3. Customer Care Executive – Relationship Centre (TEL/Q0101)
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Customer Care Executive – Call Center (TEL/Q0100)
Job Description:
Individuals in this role provide customer service support via phone, handling customer queries, requests, and complaints.
Key Focus Areas:
- Technical Competency: Handling voice calls, resolving customer issues, proactive selling.
- Communication Skills: Active listening, interview preparation, conflict resolution.
- Computer Proficiency: Familiarity with MS Office and basic computer tasks.
- Professionalism: Workplace ethics, grooming, punctuality.
Eligibility: Any person 18 years or older with a minimum education of 12th standard.
Total Course Duration: 200 hours.
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In-Store Promoter (TEL/ Q2101)
Job Description:
This role involves demonstrating and highlighting product features to walk-in customers and responding to their queries.
Key Focus Areas:
- Technical Competency: Managing retail counters, addressing customer queries, performing sales tasks.
- Communication Skills: Team communication, conflict resolution.
- Computer Proficiency: Familiarity with MS Office and basic computer tasks.
- Professionalism: Grooming, punctuality, ethical conduct.
Eligibility: Any person 18 years or older with a minimum education of 12th standard.
Total Course Duration: 200 hours.
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Customer Care Executive – Relationship Centre (TEL/Q0101)
Job Description:
Individuals in this role handle walk-in customers, resolving their queries and complaints while promoting products and services.
Key Focus Areas:
- Technical Competency: Managing customer interactions and maintaining store infrastructure.
- Communication Skills: Active listening, interpersonal communication, conflict resolution.
- Computer Proficiency: Familiarity with MS Office and basic computer tasks.
- Professionalism: Workplace ethics, grooming, punctuality.
Eligibility: Any person 18 years or older with a minimum education of 12th standard.
Total Course Duration: 200 hours.
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Employment Opportunities
SuccessR is committed to providing suitable employment opportunities to all trainees. With our synergy between skill development projects, staffing, and business outsourcing (RBPO), we offer captive placement across multiple job roles. We also maintain strategic alliances with industry partners to ensure a steady flow of job opportunities.
Click the link below to view telecom sector-related job opportunities!
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